All My Tech Needs provides comprehensive, secure, stable IT solutions for your business. We are a managed IT services provider dedicated to delivering reliable support and consulting.
Our dedicated staff are extremely knowledgeable in Mac and PC technical support, with more than 50 years of experience in total.
We pride ourselves in outstanding communications at every step of the way. We listen carefully to you and provide you with the information you need to make good decisions. We raise small issues before they become big problems and keep you informed on progress.
All My Tech Needs provides 24/7 support, with excellent response time. We work on your schedule, including nights and weekends when necessary to get the project done.
Our managed services address your needs for uninterrupted service; our focus is on procedures and practices to keep your systems and equipment running smoothly.
In our current security-challenged world, we provide multiple solutions to fit your security needs (ransomware, backups, security audits, etc.).
Tech support
Knowledgeable, experienced advice on troubleshooting issues and planning software and hardware upgrades, for individual users, file servers, network/WiFi, or phone systems. We proactively schedule software upgrades so that you stay safe and can continue working. Services may be provided remotely or in person.
Cybersecurity
When you sign up for our service, we will install a suite of software (anti-virus, backup, password manager) on each of your computers. We will monitor each computer to ensure they are installed and working properly. If there are problems, we will be alerted and will either take care of the issue or contact you to work through the issue until it is resolved. We provide detailed disaster recovery and ransomware protocols for our clients.
Communication
You can always report issues through our ticketing system, which allows you to monitor progress on the issue. Our technicians are also directly available by phone and email as necessary. We are excellent at providing step-by-step, plain English guides for your reference.